Permanent
Full-Time
Reception Manager
Leading law firm with global acclaim within their specialism, is seeking a Reception Manager to join their London office on a permanent basis. The Reception Manager will have a strong focus on client engagement and report into the Head of Operations and will be based front-of-house within their stunning office located in the heart of the City:
Up to £60,000 per annum
Hybrid working (4 days office / 1 day remote)
Career path available within strategic operations
Reception Manager Key Responsibilities:
Responsible for the management of the Facilities and Office Services Executive
Responsibility for client suite and all processes and procedures
Ensuring the development and delivery of client and visitor procedures
Oversight and management of switchboard services including outsourced provider
Management of meeting rooms booking process
Report on agile and flexible working statistics to the Head of Operations
Assist with the coordination of business continuity plans
Develop and implement the firm’s sustainability policies
Management of relevant budgets
Manage the firm’s contract management processes and contract management hub
Support and coordinate supplier RFP procedures, manage market testing and ensure regular reviews
Reception Manager Key Skills & Requirements:
5 years+ experience withing Front-of-House/Operations Management within a Law Firm
Proven experience in sustainability policy development, lease management, and process implementation
Budget management
H&S and facilities management